Shadowing and interviews
We sit with the people doing the work to see what really happens.
Digital Transformation Strategy · Process Mapping
See every step, and where time leaks out
We map how work really moves through your business, from first request to done. Then we show you the exact steps that are slow, repeated or ready for automation.
- Takes
- 1–2 weeks
- Starts from
- $2k
- You get
- Clear process maps
1New order comes in
2Check stock
3Type invoice by handInvoice sent by AI6 h / week
4Email the customer
Automate here · saves 6 h a week
What changes
What changes when you can see your processes
Today
Only one person knows how things really get done.
With a clear map
Every step is written down and easy to follow.
Today
Work waits in inboxes and nobody knows why.
With a clear map
Bottlenecks and hand-offs are clear to everyone.
Today
Automation is bolted onto messy processes.
With a clear map
You fix the process first, then automate the right steps.
What we do
Simple maps that show where the time goes
No jargon or 50-page reports. Just clear visuals that your team can understand at a glance.
As-is process maps
Clear flow charts of how work moves today, step by step.
Time and cost per step
We measure how long each step takes and what it costs you.
Bottlenecks and risks
We find the waiting, re-typing and mistakes that slow you down.
Automation spots
Every step that AI or automation can take on, ranked by hours saved.
To-be process
A simpler future process, ready to automate or hand to a developer.
How it works
From messy workflows to clear maps
- 1
Discovery call
Pick the processes that hurt most. Estimate within 24 hours.
Free · 30 min - 2
Shadow & interview
We watch the work and talk to the people doing it.
Days 1–4 - 3
Map as-is
We draw each process and measure time per step.
Days 5–7 - 4
Find the wins
We mark bottlenecks and rank the automation spots.
Days 8–9 - 5
Design to-be
You get a simpler process and a plan to automate it.
Day 10
Why mapping comes first
Automate a messy process and you get faster mess
The biggest savings usually come from removing steps, not speeding them up. Mapping first means you only automate what should exist, and you can see the gain.
Week 1first process map in your handsFast start
Every steptimed and costedReal numbers
Top spotsranked by hours savedKnow where to start
Your numbers
How much time is hiding in your processes?
Think of one process with lots of manual steps. Move the sliders to see what it costs.
624hours a year inside one process
$18,720what that process costs each year
Most businesses have several processes like this. Mapping shows which to fix first.
What you get
- Clear as-is maps of your key processes
- Time and cost for every step
- A list of bottlenecks and risks
- Automation spots ranked by hours saved
- A simpler to-be process for each one
- Editable files your team can keep updating
Processes we often map
Any work that moves between people
If work gets handed from person to person or tool to tool, mapping will show you where time is lost.
Sales & leadsOnboardingInvoicingHiringCustomer supportReporting
Who it's for
Teams that feel busy but slow
Growing businesses where work keeps slipping through the cracks.
Operations teamsFinance teamsAgenciesLogisticsHealthcareReal estate
FAQ
Process mapping questions, answered
What is business process mapping?
It's drawing out each step of how work gets done, who does it and how long it takes, so you can see where time and money are lost.
Why map before automating?
Because automating a broken process just makes the problems happen faster. Mapping lets you remove useless steps first.
How many processes can you map?
Most clients start with 2–4 key processes in 1–2 weeks. We can map more over time.
How much does process mapping cost?
Strategy work starts from $2k. You get a fixed price within 24 hours of your discovery call.
Will this disrupt my team?
Very little. We need a few short sessions with the people who do the work, and we fit around their schedule.
Can you automate the process afterwards?
Yes. Our automation team can build the to-be process, often in 1–4 weeks.
Keep exploring
Turn your maps into saved hours
AutomationsWorkflow AutomationConnect your tools and let routine work run itself.Explore Workflow Automation →
Digital Transformation StrategyDiscovery WorkshopsGet your team aligned on problems and priorities in a day.Explore Discovery Workshops →
Digital Transformation StrategyAI Readiness AuditScore your readiness and find your best AI wins.Explore AI Readiness Audit →
Which process slows you down the most?
Book a free 30-minute call. Tell us about it, and we'll show you where the time is likely going.
Book a free call or send us a message
