Quality monitoring
Automatic checks on real conversations, with unusual answers flagged for a person to review.
AI & Data Innovation · AI Ops & Monitoring
AI monitoring that keeps your AI accurate, safe and on budget
AI isn't set-and-forget. We watch quality, speed and cost every day, catch problems before your customers do, and keep improving your AI as your business changes.
- Setup
- 1–2 weeks
- Then
- Monthly care
- Reports
- Plain English
AI health · Support assistantLIVE
Answer qualityHealthy
Response speedFast
Monthly costOn budget
Unusual answer flaggedAn answer didn't match your refund policy. Sent for review.
Fixed and retestedKnowledge updated and checked against 50 real questions.
Problems caught before customers notice
What changes
What changes when someone is watching your AI
Today
Nobody notices when the AI starts giving wrong answers.
With AI Ops
Quality checks flag odd answers the same day.
Today
AI bills creep up month after month.
With AI Ops
Costs are tracked and models tuned to stay on budget.
Today
New products and policies never reach the AI.
With AI Ops
Its knowledge stays current as your business changes.
What we do
Everything it takes to run AI reliably
Whether we built your AI or another team did, we keep it healthy, safe and improving.
Safety guardrails
Rules that stop the AI from sharing what it shouldn't, making promises or going off topic.
Cost control
Usage dashboards, budget alerts and model tuning that keep running costs predictable.
Speed and uptime
Response times and availability watched around the clock, with alerts if anything slows down.
Regular improvements
Monthly updates to knowledge, instructions and models as your products and policies change.
Tested before release
Every change is tested against real past questions before it reaches your customers.
How it works
From a health check to always-on care
- 1
Discovery call
Tell us what AI you run and what worries you about it.
Free · 30 min - 2
Health check
We review quality, safety, speed and cost, and give you a clear baseline.
1–2 weeks - 3
Monitoring setup
We switch on checks, dashboards and alerts that fit your systems.
About 1 week - 4
Monthly care
We fix issues, update knowledge and send a plain-English report every month.
Every month - 5
Always-on alerts
If something goes wrong, we hear about it first and act on it.
24/7
How we run AI
AI that keeps getting better after launch
We run AI in production for our own company and for clients. The same habits that keep ours reliable go into every care plan.
Dailyquality checks on real conversationsCatch drift early
Monthlyplain-English report on quality and costAlways informed
100%of changes tested before releaseNo surprises
Your numbers
How much time goes into babysitting your AI?
Move the sliders to see what checking and fixing AI output costs today.
312hours a year watching your AI
$14,040what that time costs each year
This shows today's cost only. On your free call we'll suggest what monitoring would take off your team's plate.
What you get
- A health check with a clear baseline
- Dashboards for quality, speed and cost
- Alerts when anything goes wrong
- Safety guardrails and tested updates
- Monthly knowledge and model improvements
- A plain-English report every month
Built with
Proven monitoring tools
We use established observability tools, so your monitoring keeps working even if your team takes it over.
LangSmithSentryDatadogPostHogClaudeGPT-4.1Llama 3.3Open-weight models
Who it's for
Any business running AI in production
Chatbots, agents, voice AI and AI features inside your apps, whoever built them.
Support chatbotsAI agentsVoice AIAI in SaaSInternal AI toolsRegulated industries
FAQ
AI monitoring questions, answered
Do we need monitoring if our AI already works?
Yes. Models get updated, your products change and customers ask new things. Monitoring catches the slow drift that nobody notices until a customer complains.
Can you monitor AI that another team built?
Yes. We start with a health check to understand how it works, then set up monitoring that fits it.
How do you measure answer quality?
We run automated checks on samples of real conversations against your approved answers and rules, and a person reviews anything that gets flagged.
How do you keep AI running costs down?
We track usage, use the right size of model for each task, cache repeated answers and set budget alerts, so your bill stays predictable.
What's in the monthly report?
Quality trends, issues found and fixed, running costs and our recommendations for the month ahead, all in plain English.
How much does AI monitoring cost?
It depends on how many AI systems you run and how busy they are. You get an estimate within 24 hours of your discovery call.
Keep exploring
Services that pair well with AI monitoring
AI & Data InnovationAI AgentsDigital teammates that handle tasks end to end, from leads to orders.Explore AI Agents →
AI & Data InnovationAI ChatbotsAnswer customers on your website, WhatsApp or inbox, trained on your own content.Explore AI Chatbots →
Digital Transformation StrategyFractional AI LeadA senior AI leader on your team part time, without a full-time hire.Explore Fractional AI Lead →
Want peace of mind about the AI you already run?
Book a free 30-minute call. We'll talk through your AI setup and what a health check would cover.
Book a free call or send us a message
