Softpers · case studies

Real results from
real clients.

Every case study below is a real project we shipped. Names are shared where clients agreed; outcomes are always real. No fluff, no hypotheticals.

§ All case studies

What we've actually shipped.

12 projects across AI, automation, web apps, and consulting.

AI AssistantsHostEvents
E-commerce support

Answer 73% of support emails

Trained on order policies, return flows, and past tickets. Escalates anything it's unsure about, with the draft already written.

Outcome32 hrs / week saved
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AI AssistantsHostEvents
Internal knowledge

A Slack bot that actually knows

Ingests Notion, Confluence, and Google Drive. Engineers stop pinging each other with 'what's our X policy?'

Outcome68% fewer repeat Qs
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AI AssistantsHostEvents
Sales enablement

Draft proposals in seconds

Reads your past proposals, pricing, and case studies. Reps write 40% faster and the drafts sound like you, not ChatGPT.

Outcome4x proposal velocity
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AutomationCalendarsCloud
Agency ops

Client onboarding, automated

New SOW signed in PandaDoc → Stripe subscription → Slack channel created → Notion project → Google Drive folder → welcome sequence. Zero manual steps.

Outcome2 hrs saved per client
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AutomationCalendarsCloud
E-commerce

Overnight reporting

Shopify + Stripe + Klaviyo + GA4 pulled every night, cleaned, joined, emailed to founders as a one-page summary at 7am.

Outcome5 hrs / week reclaimed
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AutomationCalendarsCloud
B2B sales

Lead routing & follow-up

Form submission → enriched with Clearbit → routed to the right rep → logged in HubSpot → auto follow-up scheduled. Nothing falls through cracks.

Outcome28% more follow-ups
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Web AppsPlanning Center
Customer portal

B2B SaaS dashboard

Next.js + Supabase + Stripe. Multi-tenant, role-based access, analytics, billing self-serve. Replaced a spreadsheet-and-email workflow.

OutcomeLaunched in 7 weeks
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Web AppsPlanning Center
Internal tool

Ops console for a 40-person team

Django + Postgres + React. Unified 4 separate spreadsheets and a shared Gmail inbox into one app with approvals and audit logs.

Outcome18 hrs / week saved
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Web AppsPlanning Center
SaaS MVP

Vertical AI SaaS from 0 → paying users

Next.js + tRPC + Clerk + Stripe + OpenAI. Real users paying by month 3. Raised seed on the traction.

Outcome$18k MRR in 90 days
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AI ConsultingQMB.AI
Manufacturing SME

$600k / year in hidden waste

Audit identified 3 use cases worth $600k/year combined across ops and customer service. They built two with us, handed the third to their internal team. The CEO stopped taking vendor calls.

Outcome$600k / yr identified
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AI ConsultingQMB.AI
Mid-market SaaS

Board pressure, 6-month runway

We killed 4 vendor proposals (none fit), recommended 1 pilot, and coached them through internal hiring. They didn't spend $400k on the wrong tool — and showed the board a real plan.

Outcome$400k saved
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AI ConsultingQMB.AI
Healthcare / Clinical ops

Compliance-first AI strategy

Identified 2 HIPAA-safe AI use cases (transcription, intake triage) and 3 that weren't worth the regulatory risk. Clear yes / no list the exec team could defend to their regulator.

Outcome2 pilots launched
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