Live automations
Every workflow running in production, monitored, with error alerts routed to your Slack. No silent failures.
Business automation · serviceAutomate the busywork.
Automate the busywork.
Save 10+ hours
every week.
We connect the tools you already use — CRM, email, spreadsheets, Slack, accounting, billing — so repetitive busywork disappears. Follow-ups, reports, handoffs, approvals, onboarding: all running themselves, quietly, at 3am, every day.
- ✓ Fixed-price first phase
- ✓ 100% code ownership
- ✓ Senior-only team
- ✓ 30-day warranty
§ 01 / Is this for you?
Straight talk: who this fits, who it doesn't.
We'd rather turn down the wrong project than sell you one. Here's how to tell if we're a match.
✓ This is for you if
- ▸Your team spends hours every week copy-pasting between apps, updating spreadsheets, or chasing approvals.
- ▸You've tried Zapier yourself and hit a wall — too many edge cases, too much breaks silently.
- ▸You're about to hire a coordinator or ops person for work that's 80% repetitive.
- ▸You use modern tools (HubSpot, Stripe, Airtable, Notion, Slack, QuickBooks) and they're not talking to each other.
— Probably not a fit if
- ✕You're looking for a one-time Zap you can set up yourself in an afternoon.
- ✕You want to automate a legal or regulated process that genuinely requires human judgment.
- ✕Your systems are all offline or on paper — we automate digital tools, not scanners.
§ 02 / Deliverables
What you actually walk away with.
No slideware. Every item below is a real artifact in your GitHub, your cloud, or your vault — on day one of launch.
Process map
A diagram of every workflow we touched — triggers, branches, integrations, failure modes. The document your next hire reads on day one.
Error monitoring
When something breaks, you know within minutes — not next quarter when a customer complains. Retry logic, dead-letter queues, the works.
Admin dashboard
See every run, every failure, every handoff. Pause, retry, or edit workflows without opening a developer tool.
Runbooks
Plain-English playbooks for your team. What each workflow does, when it runs, what to check if it breaks, and how to extend it without us.
30-day warranty
We fix anything that wobbles in the first 30 days. After that, you own it — or keep us on a light retainer.
§ 03 / How it works
A simple, four-step process.
You always know what's happening, what it costs, and what's next. Weekly demos. No surprises.
STEP 0101 / 04
Shadow & scope
We sit in on your team's workflows for a day, find the 3 highest-ROI automations, and price them fixed.
STEP 0202 / 04
Build pilot
One workflow, live in a week. Not a slide deck — a real automation running against your real data in a staging account.
STEP 0303 / 04
Roll out
Production deploy, alerts wired to Slack, team trained. Phase in so nothing breaks quietly.
STEP 0404 / 04
Warranty & handoff
30 days of free fixes, then runbooks, diagrams, and ownership handover. Or light retainer if you want us on call.
§ 04 / Use cases
What we've actually shipped.
Three examples of real client work. Names redacted where clients asked; outcomes are real.
Client onboarding, automated
New SOW signed in PandaDoc → Stripe subscription → Slack channel created → Notion project → Google Drive folder → welcome sequence. Zero manual steps.
Outcome2 hrs saved per client
Overnight reporting
Shopify + Stripe + Klaviyo + GA4 pulled every night, cleaned, joined, emailed to founders as a one-page summary at 7am.
Outcome5 hrs / week reclaimed
Lead routing & follow-up
Form submission → enriched with Clearbit → routed to the right rep → logged in HubSpot → auto follow-up scheduled. Nothing falls through cracks.
Outcome28% more follow-ups
I was about to hire a full-time ops coordinator. Softpers automated the workflow in three weeks for a fraction of a year's salary, and it hasn't broken once. I don't know why we waited so long.
Marcus L. · Founder, CalendarsCloud
§ 05 / Tools & stack
Boring, reliable tools — picked for you, not us.
We have no kickbacks or partner commissions. We pick the tool that fits your problem, your budget, and your team.
Automation platformsRight tool for the job — visual for ops teams, code for edge cases.
n8n (self-hosted)ZapierMake.comTemporalInngestCustom APIs
Common integrationsWe've connected these hundreds of times.
HubSpotSalesforceStripeQuickBooksSlackGmailAirtableNotionShopifyIntercomLinearGoogle Workspace
Monitoring & opsYou'll know before your customers do.
SentryDatadogSlack alertsPagerDutyGrafana
§ 06 / Engagement
Three ways to start working with us.
Every engagement is fixed-price for the first phase. No lock-in. All pricing is scope-dependent — tell us what you're trying to do and we'll quote a clear number.
Automation audit
Fixed-priceScope-dependent
- ▸Workflow shadowing & interviews
- ▸Top 5 automations, ranked by ROI
- ▸Tool & platform recommendations
- ▸1-week engagement
Pilot automation
Fixed-price pilotScope-dependent
- ▸One high-ROI workflow, end-to-end
- ▸Monitoring, alerts, error handling
- ▸Runbooks & team training
- ▸30-day warranty
- ▸Live in 1–4 weeks
Ops platform
Retainer + buildScope-dependent
- ▸5–20 automations across teams
- ▸Ongoing monitoring & maintenance
- ▸Fractional ops-eng time
- ▸Quarterly workflow reviews
- ▸Ongoing engagement
§ 07 / FAQ
Questions we actually get asked.
Straight answers, no jargon. If yours isn't here, just ask below.
01Can I just build this in Zapier myself?
Often yes — for simple one-step automations, you absolutely can. We come in when you need branching logic, error handling, retries, dedup, API calls, or cross-system workflows that keep breaking silently. Our rule: if Zapier's UI can do it reliably, we'll tell you to do it yourself and save the money.
02Do I need to move to a new tool?
03What if an integration breaks after launch?
04How much does it cost per month to run?
05Can you handle sensitive data (PII, health, financial)?
06What happens if we want to change a workflow later?
§ 08 / Start hereRequest a quote.
Request a quote.
We'll reply within 24 hours.
Tell us what you're trying to build. We'll tell you honestly whether we can help, what it would cost, and how fast you'd see results. No sales pitch. No follow-up sequence.
- 30-min free discovery call if we're a fit
- Fixed-price first phase — no surprises
- We read every inquiry personally
- NDA signed before any details are shared
§ 09 / Related
Other ways we can help you ship.
Three other services the Softpers studio offers. Clients often combine two or three.