--- title: "AI Chatbot Development Services | Softpers" description: "Custom AI chatbots for your website, WhatsApp and inbox, trained on your own content. Answer customers in seconds, day or night. Live in 2–8 weeks, from $3k, and you own everything." url: "https://softpers.com/services/ai-chatbots" --- AI & Data Innovation · AI Chatbots # AI chatbots that answer customers in seconds, day or night We build AI chatbots trained on your own help content, products and policies. They answer the questions your team hears every day and hand anything unusual to a person. Book a free call See how it works - **Timeline**: 2–8 weeks - **Starts from**: $3k - **Ownership**: 100% yours What changes ## What changes when an AI chatbot answers first Today Customers wait hours, or until Monday, for simple answers. With a chatbot They get a correct answer in seconds, any time of day. Today Your team answers the same twenty questions every single day. With a chatbot The bot handles the repeats, so your team handles what matters. Today After-hours visitors leave your site without asking anything. With a chatbot Visitors get help, book or buy before they leave. What we build ## Chatbots that sound like your best team member Each chatbot learns from content you approve, speaks in your brand's tone and knows when to bring in a person. ### Website chat assistants A friendly chat on every page that answers questions, recommends products and captures leads. ### WhatsApp and social chatbots Meet customers where they already are: WhatsApp, Instagram and Facebook Messenger. ### Email reply assistants Draft or send replies to common emails in your tone, with a person approving them when needed. ### Internal knowledge bots Let staff ask questions about your policies, SOPs and documents, and get answers with sources. ### Booking and order bots Check availability, book appointments, track orders and answer delivery questions on their own. ### Smooth handoff to people When a question needs a human, the bot passes the whole conversation to your team, so no one repeats themselves. How it works ## From your help docs to a live chatbot in weeks 1. 1 ### Discovery call Show us your top customer questions. You get an estimate within 24 hours. Free · 30 min 2. 2 ### Fixed-price pilot We train a first version on your content and test it on real past questions. 1–2 weeks 3. 3 ### Build & weekly demos We add your channels, your tone of voice and handoff to your team. 2–6 weeks 4. 4 ### Launch & train We go live, show your team the dashboard and hand over runbooks. About 1 week 5. 5 ### 30-day warranty We review real conversations and fine-tune the answers, then it's fully yours. 30 days Client result · HostEvents ## Support replies went from 6 hours to under 10 minutes We trained an AI assistant on HostEvents' help content. Three weeks later it was live and answering most of their support emails on its own. **73%** of support tickets handled by AI HostEvents **3 wks** from kickoff to launch Time to live **32 hrs** of team time saved every week Hours back Your numbers ## What are repeat questions costing you? Move the sliders to see what answering customer questions by hand costs today. **1,300** hours a year answering questions **$39,000** what that work costs each year This shows today's cost only. On your free call we'll look at your real questions and estimate how many a chatbot can answer. ### What you get - A chatbot trained on your approved content and tone - Live on your website plus the channels you choose - Handoff to your team inbox with the full conversation - A dashboard of conversations and unanswered questions - Team training and written runbooks - 30-day warranty and 100% code ownership Works where your customers are ## One chatbot, every channel Train it once and use it everywhere. Built on leading AI models, with your data kept in your own accounts and never used for training. Website chat WhatsApp Instagram Messenger Email Slack Claude GPT-4.1 Who it's for ## Businesses that talk to customers all day Service companies, online stores, clinics and SaaS teams use chatbots to answer faster without hiring more people. SaaS E-commerce HealthTech Real estate HVAC Roofing Events Law firms FAQ ## AI chatbot questions, answered **How is an AI chatbot different from older chatbots?** Older bots follow fixed scripts and break on anything unexpected. AI chatbots understand everyday language and answer from your own content, so they handle far more questions naturally. **What does the chatbot learn from?** Your website, help articles, product details, policies and any past conversations you choose to share. It only answers from content you approve. **What happens when it doesn't know an answer?** It says so politely and passes the conversation to your team with the full history, so the customer never has to repeat themselves. **Which channels can the chatbot work on?** Website chat, WhatsApp, Instagram, Facebook Messenger, email and internal tools like Slack. We usually start with one channel and add more once it's working well. **How much does an AI chatbot cost?** Projects start from $3k. You get an estimate within 24 hours of your discovery call, and every project begins with a fixed-price first phase. **How long until our chatbot is live?** A working first version in 1–2 weeks. Most chatbots go live in 4–8 weeks, including testing on your real customer questions. By industry ## Industries we build this for Guides and real numbers from ai chatbots work in businesses like yours. [See every industry](https://softpers.com/blog/industries) [Industry **Legal** Law firms and in-house legal teams *1 guide*](https://softpers.com/blog/industries/legal) Industry **Mortgage and lending** Brokers, lenders, servicers and title companies *Guides coming soon* Keep exploring ## Services that pair well with AI chatbots [AI & Data Innovation **Voice AI** Pick up every call, answer questions and book appointments, day or night. *Explore Voice AI →*](https://softpers.com/services/voice-ai) [AI & Data Innovation **AI Agents** Digital teammates that handle tasks end to end, from leads to orders. *Explore AI Agents →*](https://softpers.com/services/ai-agents) [Automations **CRM & Sales** Instant lead follow-up, automatic data entry and an always-current pipeline. *Explore CRM & Sales →*](https://softpers.com/services/crm-sales) ## Ready to answer every customer, instantly? Book a free 30-minute call. Bring your most common customer questions and we'll show you how a chatbot would handle them. Book a free call or send us a message